Your privacy matters to us - here's how we protect it
Last Updated: January 2024
Look, we get it - nobody really enjoys reading privacy policies. But we're gonna be straight with you about how we handle your information here at Titan Forge Quinthyros Hotel. We've worked hard to keep this as clear and jargon-free as possible.
When you book a room or reach out to us, we'll need some basics like your name, email, phone number, and payment details. Pretty standard stuff. If you're celebrating something special or have specific needs during your stay, we keep notes on that too - it helps us make your visit better.
We also track things like which pages you visit on our site and how long you hang around. It's not creepy surveillance or anything - we just wanna know if our website's actually useful or if we need to fix something.
Here's the deal - we use your information to:
We're not in the business of selling your data to random companies. That's just not our style. But there are a few situations where we need to share information:
Everyone we work with is bound by strict confidentiality agreements, and they can only use your info for the specific purposes we've outlined.
Yeah, we use cookies - and no, not the chocolate chip kind (though our restaurant makes some killer ones). These little bits of code help our website remember you and work properly. Some track basic analytics so we can see what's working and what's not.
You can disable cookies in your browser if you want, but heads up - some parts of our site might not work as smoothly. Most browsers let you choose which cookies you're okay with.
This is your data, and you've got rights when it comes to it. You can:
Just shoot us an email at info@titanforgequinthyros.info and we'll sort it out.
We take security seriously around here. Your payment info is encrypted using industry-standard SSL technology. Our servers are protected with firewalls and regular security updates. Staff only have access to information they actually need to do their jobs.
That said, no system is 100% bulletproof. We do everything we can to protect your data, but we can't guarantee absolute security - nobody honestly can.
Our website isn't designed for anyone under 18, and we don't knowingly collect information from kids. If you're a parent and think your child's given us their info, let us know and we'll delete it right away.
We're based in Canada, specifically in beautiful Whistler, BC. If you're booking from outside Canada, just know that your information will be processed here according to Canadian privacy laws. By using our services, you're cool with that.
We might update this policy from time to time as laws change or we add new services. We'll post the updated version here with a new date at the top. If there's anything major, we'll send an email to let you know.
Sometimes we link to other websites - local attractions, partners, that sort of thing. Just remember that once you click through to another site, this privacy policy doesn't apply anymore. Those sites have their own policies, so you might wanna check them out.
If something in here doesn't make sense, or if you've got concerns about how we're handling your data, don't hesitate to reach out. We're real people and we're here to help.